Soren Transport Inc. Privacy Policy

 

Last Updated:  08-17-2026

 

PRIVACY POLICY

Soren Transport Inc. (“Soren”) wants you to know how we collect, use, share, and protect your personal information.

 

This Privacy Policy tells you:

  1. What personal information we collect
  2. How we use that information
  3. How we share that information
  4. How we protect that information
  5. Your choices regarding your personal information
  6. How to contact us for questions
  7. Privacy Policy updates

 

This Privacy Policy applies only to information that we collect on the website(s) https://sorentransport.com as it may be modified, relocated and/or redirected from time to time (the “Site”).

 

Please do not use the Site if you do not want us to handle your information as described in this Privacy Policy.

 

The Site is intended for a U.S. audience. Any information you provide, including any personal information, will be transferred to, and processed by, a computer server located within the United States and will be handled in accordance with this Privacy Policy and U.S. law, which may be less stringent than the law where you reside.

 

1. WHAT PERSONAL INFORMATION WE COLLECT

 

  1. a) Information You Give Us

We collect information that you voluntarily share with us through the Site.

 

  1. b) Information We Collect Through Technology on the Site

We collect information through technology to enhance our ability to serve you. When you access and use the Site, Soren collects information about how you interact with the Site.  We describe below a few of the methods we use to collect information through technology.

 

When you visit the Site, we collect your device identifier, browser information, and Internet Protocol (IP) address. An IP address is often associated with the portal you used to enter the Internet, like your Internet service provider (ISP), company, or association.  While an IP address may reveal your ISP or geographic area, we cannot determine your identity solely based upon your IP address.

 

We may also collect information about how you use the Site, such as the amount of time you spend using the Site, how many times you use a specific feature of the Site over a given time period, how often you use the Site, and actions you take in the Site (collectively “Site Usage Information”). We may link your Site Usage Information to personal information you have provided us, in which case we will treat the combined information as personal information.

 

Do We Use Cookies?

Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your Web browser that enables the website’s or service provider’s systems to recognize your browser and capture and remember certain information. For example, after you have authenticated your identity on the Site by entering your name and other identifiable information, a cookie remembers you as you move from page to page in the Site.  A cookie also remembers what link you clicked to come to the Site.

 

We may hire a third party service provider to assist us in placing cookies on the Site and analyzing how users navigate the Site.

 

Your ‘Do Not Track’ Browser Setting

The Do Not Track (DNT) browser setting is a preference you can set in your browser’s settings that signals to websites that you visit that you do not want to have your online activity tracked. Many websites and applications, including our Site, do not currently respond to web browser DNT signals because such signals are not yet uniform. For more information about DNT signals, please visit http://allaboutdnt.com.

 

  1. c) Information You Provide to a Third Party

 

The Site may include links to, and plug-ins from, websites and applications operated by third parties (“Third-Party Sites”). It is your choice to enter, or share information with, any Third-Party Site. Soren does not control any Third-Party Sites and is not responsible for any information they may collect. The information collection practices of a Third-Party Site are governed by its privacy policy. We recommend that you read its privacy policy if you choose to enter or share information with a Third Party Site.

 

2. HOW WE USE THE INFORMATION WE COLLECT

 

We use information we collect through the Site to assist us in serving you. Some examples include:

  • Collecting and recording your consent to our policies and notices
  • Communicating with you, for example, through text messages and push notifications
  • Responding to questions and feedback
  • Continuously evaluating and improving the online user experience
  • Preventing, discovering and investigating violations of this Privacy Policy and investigating fraud or other matters

 

3. HOW WE SHARE THE INFORMATION WE COLLECT

 

The following are some of the ways we share your information:

  • Third-Party Service Providers: We will share your personal information with third-party service providers under contract with Soren to help us provide services to you. The following are some examples of the types of third-party service providers with which we share your personal information and our purpose for doing so:
    • Site Hosting Provider.
    • Onboarding Process: We may disclose your personal information to a third party service provider for the purposes of a background check, or other application and onboarding services.
    • Data Analytics: We may retain third-party service providers to help us perform data analytics regarding your interactions with the Site.
    • Legal Advice: We may disclose your personal information to an attorney in the process of obtaining legal advice.
  • Required Disclosures: We may be required to share personal information in response to a court order, subpoena, civil discovery request, other legal process, or as otherwise required by law.
  • Legal Compliance and Protections: We may disclose account and other personal information when we believe disclosure is necessary to comply with the law or to protect the rights, property, or safety of Soren, our users, or others. This includes exchanging personal information with other companies and organizations for fraud protection and credit risk reduction.
  • Corporate Transactions: We reserve the right to disclose and transfer your information, including your personal information:
    • To a subsequent owner, co-owner, or operator of the Site or successor database.
    • In connection with a corporate merger, consolidation, the sale of substantially all of our membership interests and/or assets or other corporate change, including to any prospective purchasers.

 

CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE

We do not collect any information from anyone under 13 years of age. The Site is directed to people who are at least 13 years old or older. If you are under the age of 13, you are not authorized to use the Site.

 

CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE/YOUR CALIFORNIA PRIVACY RIGHTS

California residents who use the Site may request that we provide certain information regarding our disclosure of your personal information to third parties for their direct marketing purposes. You can make such a request by e-mail to info@sorentransport.com.

 

4. HOW WE PROTECT THE INFORMATION WE COLLECT

 

The security and confidentiality of your information is important to us.  We have technical, administrative, and physical security measures in place to protect your personal information from unauthorized access or disclosure and improper use. 

 

It is important for you to protect against unauthorized access to your computer and other devices you used to access the Site. Be sure to close your browser after you have completed your visit to the Site.

 

Please note that despite our reasonable efforts, no security measure is ever perfect or impenetrable, so we cannot guarantee the security of your personal information.

 

5. YOUR CHOICES REGARDING THE INFORMATION WE COLLECT

 

You may contact us at info@sorentransport.com to correct or delete your information.

 

6. HAVE QUESTIONS?

 

If you have any questions about this Privacy Policy, we'll do our best to answer them promptly. Please send us an email at info@sorentransport.com.

 

7. PRIVACY POLICY UPDATES

 

If we change this Privacy Policy, we will post those changes on this page and update the Privacy Policy modification date above. If we materially change this Privacy Policy in a way that affects how we use or disclose your personal information, we will notify you by prominently posting a notice of such changes before making them and by stating the effective date of the changes.

 

 

8. ARBITRATION

 

You and Company agree that any dispute, claim, or controversy arising out of or relating to this Privacy Policy (a “Dispute”) will be settled exclusively through final and binding individual arbitration, rather than in court. The Federal Arbitration Act (FAA) governs the interpretation and enforcement of this arbitration provision. YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER OF ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not otherwise peside over any form of a representative or class proceeding. The arbitration will be administered by the American Arbitration Association in accordance with its Consumer Arbitration Rules then in effect. A single neutral arbitrator will be appointed and the arbitration will occur in Harris County, Texas. You have the right to opt out of this arbitration provision within 30 days of first accepting these terms. To opt out, you must send written notification to

 

Soren Transport, Inc.

17302 House & Hahl Rd.

Suite 300

Cypress, TX 77433

 

specifying your name, address, and a clear statement that you wish to opt out of arbitration.