Account Manager

Compensation 

Competitive base salary + a generous commission structure 

The Opportunity 

At Soren Transport, Account Managers are part relationship builder, part problem-solver, and part logistics quarterback. You'll own the day-to-day experience for existing customers, learn what makes their businesses tick, and find smart ways to make their supply chains run better. You'll deepen relationships with key contacts, introduce new solutions, improve efficiency, create value, and help both our customers and Soren grow. 

Your First 180 Days 

We won't toss you the keys and hope for the best. You'll begin with a hands-on, six-month onboarding program designed to teach you the Soren way, the freight industry, and the systems and processes that keep everything moving. Expect a mix of guided activities, self-paced learning, in-office coaching, and mentoring so you can step into the role confident, capable, and ready to contribute.

What You'll Own

• Be the go-to person for customers and build strong relationships at multiple levels of their organizations.
• Learn each customer's business and spot opportunities to solve supply-chain challenges with smarter logistics solutions.
• Stay curious about industry trends and changes in customers' businesses - and turn what you learn into new opportunities.
• Keep day-to-day operations running smoothly and customers informed.
• Use internal tools, market insight, and data to build smart pricing strategies.
• Create and use meaningful metrics to set expectations, measure performance, and drive improvement.
• Jump on issues quickly, collaborate with customers on the best path forward, and put solutions into action.

What You Bring

• A genuine commitment to delivering outstanding customer service.
• The confidence to persuade, motivate, and positively influence others.
• Clear, polished written and verbal communication skills.
• The ability to work independently while being a great teammate.
• Strong critical-thinking skills and a knack for solving complex problems.
• The ability to juggle priorities and manage time in a fast-moving environment.
• Excellent organization and sharp attention to detail.
• An enthusiastic, persistent, and confident approach.
• Willingness to travel as needed.
• 3-4 years of experience in sales operations, customer service, or a related field.
• A hungry, capable, team-first mindset.

Bonus Points

• Full truckload (FTL) experience.
• Experience in a 3PL or manufacturing environment.
• Bachelor's degree or equivalent.

Perks & Benefits

• Advancement opportunities for standout performance.
• Comprehensive benefits package, including medical, dental, vision, and life insurance.
• Paid time off.
• Casual dress.
• Company-paid lunch
• Recess and company cruises

Ready to build relationships, solve problems, and keep freight moving? We'd love to meet you.