Account Receivable Specialist

Soren - Houston, TX

Compensation: 

Competitive base salary with bonuses 

 Summary/Objective: 

As an Accounts Receivable Specialist, you are a crucial element to the Soren team. The focus of this position is to oversee the efficient, timely, and accurate process and managing of payments that are received from our customers. Your responsibilities also include performing a variety of accounting, bookkeeping, and reporting duties according to the established policies and procedures.  

Training Program: 

As an Accounts Receivable Specialist for Soren, you will be enrolled in a 1-month onboarding training program which will start your knowledge of Soren, our industry, and ensure your proficiency in our systems and processes. This training will be a mix of activities, self-guided learning as well as in-office coaching and mentoring. Training will include elements that will help to ensure you are confident and skilled to be part of our success as a high performing member of our team.   

Essential Functions: 

  • Serve as primary point of contact and develop relationships with both agent and customer’s collections department via phone and email 
  • Maintain up-to-date billing system  
  • Update receivables by totaling unpaid invoices  
  • Follow up and collect payment from customers 
  • Carry out collections and reporting activities according to specific deadlines  
  • Perform account reconciliations  
  • Monitor customer account details for non-payments, delayed payments, and other irregularities  
  • Generate age analysis  
  • Review AR aging to ensure compliance  
  • Maintain accounts receivable customer files and records  
  • Investigate and resolve customer queries  
  • Develop a recovery system and initiate collection efforts  
  • Assist with month-end closing  
  • Collect data and prepare monthly metrics 
  • Research and verify validity of account discrepancies by obtaining and investigating information from sales, customer service departments, and customers  
  • Resolve valid or authorized deductions by following pending deductions procedures 
  • Resolve invalid or unauthorized deductions by following pending deductions procedures  
  • Resolve collections by examining customer payment plans, payment history, credit line, coordinating contact with collections department  
  • Protects organization’s value by keeping information confidential  
  • Identify issues and consult with the customer to determine the best course of action and implement solutions  
  • Stay informed about the changes in the industry and customer’s business to identify new opportunities with that information  

Competencies: 

  • Bachelor’s degree or equivalent  
  • 1-3 years of AR and general accounting experience  
  • Commitment to outstanding customer service  
  • Strong ability to motivate and influence others  
  • Excellent communication skills– written and verbal  
  • Ability to work independently and as part of a team  
  • Excellent critical thinking and advanced problem-solving abilities to analyze information  
  • Strong ability to multitask, prioritize, and manage time effectively in a fast pace environment  
  • Excellent organizational skills and attention to detail  
  • Data entry skills  

Benefits: 

  • Advancement opportunity for outstanding performance 
  • Comprehensive benefits package including medical, dental, vision, and life insurance 
  • Paid time off 
  • Employee gym located on-site 
  • Casual dress 
  • Company Paid lunch